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      Shipping Information

       

      Brexit Information

      We have worked hard to ensure minimal disruption and additional costs to all orders heading to EU destinations. We now operate a scheme whereby you will no longer face local customs charges at EU destinations - all costs are covered at checkout. 

      Spain is the only country within the EU we currently cannot ship to from the UK. To order product to spain, please get in touch with us so we can advise you on your next steps.

      All Skinade products are MADE IN THE UK and are therefore UK ORIGIN and treated as TARIFF EXEMPT. The following link confirms UK manufacture. skinade.com/pages/product-safety

      United Kingdom

      Place an order for home delivery before 2pm Monday to Friday and we’ll aim to deliver your Skinade the next working day to any UK address.

      Any orders placed on weekends or Holidays will be shipped the next business day.

      DPD next day delivery £7.95 (this will be automatically added at our online checkout)

      United Kingdom – Offshore

      (Northern Island, Channel Islands, Isle of Man, Scottish Highlands, Scilly Isles)

      DPD 2 day delivery: £18

      Republic of Ireland

      DPD 2 day delivery: £18

      European Shipping costs

      We have diligently tried to keep your shipping costs as low as possible and therefore we have selected competitively priced DPD Classic service.

      Please see below fixed European shipping costs.

      Austria, Belgium, France, Germany, Luxembourg, Netherlands,Denmark, Italy, Slovakia, Spain = £18 (2-4 days transit)

      Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, *Iceland, Latvia, Lithuania, *Norway, Poland, Slovenia, Sweden, *Switzerland = £22 (4-5 days transit)

      * A customs surcharge of £27 per consignment applies to Non- EU countries

      International Deliveries

      International air delivery cost will be based on weight and size.

      We highly recommended that international customers order our Travel Version to avoid high shipping costs.

      The delivery costs are calculated automatically and shown in the shopping basket before you confirm your order

      The cost of shipping to Australia starts from £60.

      The cost of shipping to Russia starts from £40. Shipments to Russia must give the correct email address as they will be contacted by DPD to submit their details to customs. Please note that if you do not reply to DPD within 10 days with the correct details, your parcel will be returned.

      North America & the Rest of the World

      DHL Air Classic (3-5 working days)

      Skinade delivers to over 20 international destinations

      Antigua and Barbuda, Australia, Argentina, Bahamas, Barbados, Bahrain, Bermuda, Brazil, Canada, *India, Israel, Kuwait, Lebanon, New Zealand, Oman, Qatar, Russian Federation, Saudi Arabia, South Africa, United Arab Emirates.

      If you are ordering from the USA please visit us.skinade.com to place your order.

      * For Indian orders we require a photo ID with your order number sent to info@skinade.co.uk before your order can be processed.

      When We Deliver

      Please note we cannot carry out international deliveries on Saturdays (unless specified), English public holidays or at specific times of the day.

      Security Checks

      To protect our customers from fraudulent credit card use, all orders are subject to security screening and if any irregularities are found, the order may not be processed.

      Taxes & Duties

      Some international deliveries may be subject to customs, legal, regulatory and certain practical restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees or levies or import duty on products purchased from us.

      Please ensure that you enter the correct international delivery address and postcode. If the address is entered incorrectly or if customs duties or formal customs entry are required, the delivery may be delayed.

      Some countries have import restrictions on certain products or materials. You are responsible for checking with the local customs authorities before placing an order for international delivery.

      It is advisable to research the customs duty threshold for your country as orders over this cost may incur taxes, fees, levies or import duty. Please check thresholds and duties for your delivery address before placing an order.

      You are responsible for assuring that the product can be lawfully imported to the destination country.

      When ordering from us, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

      We are not always able to provide assistance if customs related restrictions or delays arise.

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      Disclaimer

      This product is not intended to diagnose, treat, cure or prevent any disease.

      Individual results will vary and are dependent on skin type and skin condition.

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      08451 300 205

      info@skinade.co.uk

      Skinade

      5 St Margarets Business Park
      Drummond Place
      St Margarets, TW1 1JN
      © 2023 Skinade
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